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How do I return an item?
The School of HPER store (shophper.com) will accept returns for a full refund, replacement, or exchange (not including shipping and handling charges) provided that the merchandise is returned within 10 days of receipt of your order and the merchandise is in new, unwashed and unworn condition (including original packaging, tags and accessories).
To help us rapidly process your request, please complete the return of merchandise section of the enclosed packaging document with the merchandise. We recommend that you return items via an insured mail service for your protection. Please note that the School of HPER store (shophper.com) will only refund shipping and handling charges if your return was a result of our error. For items that are exchanged, a shipping and handling fee will be processed at the time of re-shipment.
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